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Frequently asked questions
- 01
We accept all major credit cards, PayPal, and other commonly used secure payment methods at checkout.
- 02
Most standard orders are processed and shipped within 3–5 business days. Delivery times vary depending on your location and the shipping option selected. Custom orders will require additional processing time.
- 03
Production timelines vary based on the complexity of the request. Once your request is submitted, we will provide you with an estimated completion and delivery timeframe.
- 04
Yes, we ship worldwide. International shipping costs and delivery times are calculated at checkout based on your location.
- 05
Yes. Once your order has shipped, you will receive a confirmation email containing your tracking details.
- 06
We accept returns on most non-custom items within 7 days of delivery, provided the items are unused and in their original packaging. Custom or personalized items are not eligible for return.
- 07
If your order arrives damaged, defective, or incorrect, please contact us immediately with details and photos. We will work with you to resolve the issue promptly.
- 08
You can reach us anytime at kev4kreations@gmail.com. We aim to respond to all inquiries within 24–48 hours.